FAQ

AKAMAI RETURN POLICY

Exchanges / Store Credit (Limited)

• Requests for exchange or store credit must be made within 30 days of delivery
• Items must be unused, unworn, unwashed, and returned in original packaging with all original tags attached
• Merchandise must be in new, resalable condition
• No refunds will be issued on wholesale orders
• Customers are responsible for all return shipping costs

 Damaged or Incorrect Merchandise

• Claims must be submitted within 5 business days of delivery
• Please include photos, order number, and description of the issue
• Approved claims will be resolved with replacement or store credit, at our discretion

Non-Returnable Items

• Sale, discounted, or clearance merchandise
• Custom styles, special orders, or custom colorways
• Items that have been worn, washed, altered, or damaged